Privacy Policy

Effective Date: 1st January, 2022

Website: https://kabbik.com

Welcome to Kabbik Audiobook ("we", "our", or "us"), a Bangladeshi digital audiobook platform that brings stories to life through immersive storytelling enriched with background music and sound effects. It features Bangla literature as well as Bangla-translated versions of international bestsellers, creating captivating listening experiences for every kind of listener. Users can enjoy content anytime through mobile apps and the web with flexible subscription plans, one-time purchases, and rental options to suit different needs. The platform makes premium audio entertainment easily accessible and affordable. At the same time, Kabbik empowers local voice artists and creators to share their voices with a wider audience. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information that can identify you, including but not limited to:

  • Name / Username
  • Email address
  • Phone number
  • Address (if required for billing)
  • Profile photo (e.g., from Google sign-in)
  • Login credentials

b) Usage & App Data

To improve performance and user experience:

  • App interactions and in-app activity
  • Search and listening behavior
  • Purchase and subscription history
  • In-app messages or support communications

c) Device & Log Information

Automatically collected data such as:

  • IP address
  • Device type, OS, and app version
  • Browser type
  • Date & time of access
  • Pages/screens viewed

d) Crash & Diagnostic Data

  • Crash logs
  • Stack traces
  • Performance diagnostics

Collected to improve stability and reliability.

e) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember preferences
  • Understand user behavior
  • Improve our services

You may disable cookies in your browser, but some features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Manage accounts and subscriptions
  • Process payments and prevent fraud
  • Personalize content and recommendations
  • Improve features and performance
  • Communicate updates, offers, and notifications
  • Provide customer support
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information only:

  • With trusted service providers (payment gateways, analytics, hosting) strictly for service operation
  • To comply with legal obligations or lawful requests
  • To protect rights, safety, and security of users and Kabbik Audiobook
  • In case of business transfer or merger

All partners are bound by confidentiality and data protection obligations.

4. Data Retention

We retain your personal data only as long as necessary:

  • To provide services,
  • For legal, regulatory, or accounting requirements,
  • Or to resolve disputes and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

5. Data Security

We implement industry-standard security measures:

  • Encryption in transit (HTTPS/SSL) for data transfer
  • Secure servers and access controls
  • Regular monitoring and updates

However, no method of transmission or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Communications

We may contact you via email, SMS, or in-app notifications for:

  • Account updates
  • Service-related messages
  • Newsletters or promotions (you can opt out anytime)

7. Third-Party Services & Analytics

We may use tools like Google Analytics, Firebase, or similar to:

  • Monitor usage,
  • Analyze trends,
  • Improve performance.

These third parties have their own privacy policies governing their use of data.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or higher age as required by local law). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • Object to certain processing

You may contact us to exercise these rights.

10. Log Data

When you access our Service, we may collect log data such as IP address, device type, pages visited, time spent, and other statistics to analyze usage and improve our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Your continued use of the Service after changes means you accept the revised policy. For major changes, we may notify you via email or in-app notice.

12. Fair Use Notice

This platform respects copyright laws applicable in Bangladesh and relevant international copyright conventions. Any use of content for purposes such as criticism, review, education, or research shall be governed by the principles of fair dealing as recognized under applicable law.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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